I do not accept returns unless the item was damaged in transit.
Please read the item descriptions carefully. If you have any questions about an item do not hesitate to ask. I have a contact us form on the website or you can email firstname.lastname@example.org
DAMAGED PACKAGES - To get a refund or a replacement product the buyer needs to provide pictures of the damaged box and the damaged item(s).
Refunds will be processed within 24 hours of both the buyer and seller agreeing the item was damaged.
Exchanges for a damaged item will take 2-9 days to be made, then it will be shipped out within 5 days of the customer approving the newly made product.
Most items on my website are handmade and made to order by me, Laurel Kotewicz. I am a one women business so I appreciate your support, understanding and patience. Thank you so much